A Campaign Behind $2 Million Donation

to Make-A-Wish by Disney to help...

Hola 🖐

We live in a digital world where any social platform we use launches hundreds of marketing campaigns daily. While some become popular, some go unnoticed. Some focus on social causes while some are based on boosting brand image đŸ€”

One such social media campaign that focused on bringing the dreams of ill students come true was Disney's #ShareYourEars campaign. Here's everything you should know about the secrets that went behind the $2 million donation to Make-A-WishÂź.

Top Lessons for Marketers [Disney]

  • Build a Strong Brand Identity: Consistently reinforce your brand’s core values and themes to create a memorable and trustworthy identity.

  • Engage Through Storytelling: Use compelling narratives to connect emotionally with your audience.

  • Embrace Multi-Channel Marketing: Utilize various platforms, including social media, TV, and in-person events, to reach a broader audience.

  • Innovate with Experiences: Create unique experiences that allow customers to interact with your brand in new ways.

  • Collaborate for Wider Reach: Partner with other brands or influencers to expand your audience and boost credibility.

  • Adapt to Digital Trends: Stay current with digital innovations, such as streaming services and social media, to meet changing consumer habits.

  • Highlight Social Responsibility: Align your brand with meaningful causes to improve your reputation and connect with socially conscious consumers.

Introduction

Disney Logo - Internet Matters

Disney is one of the most iconic entertainment companies in the world, known for creating all favorite characters, captivating stories, and the best experiences. Walt Disney and his brother Roy O. Disney founded the company on October 16, 1923, initially as the Disney Brothers Cartoon Studio. Over the decades, Disney has grown from a small animation studio into a global entertainment giant.

Early Years

Walt Disney was an innovative animator who created some of the first synchronized sound cartoons, including the famous Steamboat Willie featuring Mickey Mouse, in 1928. Mickey Mouse became an instant hit and a cultural icon, helping to establish Disney's reputation as a leader in the animation industry.

Expansion and Diversification

Disney expanded its portfolio by creating full-length animated feature films in th following years. The first of these was "Snow White and the Seven Dwarfs" in 1937, which was a groundbreaking success. This success led to more classics such as "Cinderella," "Sleeping Beauty," and "The Little Mermaid." Not only did these classic films entertain people but they also became a crucial part of Disney's brand identity.

Theme Parks and Beyond

In 1955, Walt Disney opened Disneyland in Anaheim, California. It was the first-ever theme park of its kind, designed to bring the magic of Disney films to life. Disneyland’s success drove the creation of other theme parks, including:

  • Walt Disney World in Florida

  • Disneyland Paris

  • Tokyo Disney Resort

  • Hong Kong Disneyland

  • Shanghai Disney Resort

These parks offer the best experiences where visitors can interact with their favorite characters and enjoy themed attractions.

Modern Day Disney

Today, Disney has diversified into various entertainment sectors. The company owns several media networks, including ABC and ESPN, and has acquired major recreation companies such as Pixar, Marvel, Lucasfilm (Star Wars creator), and 21st Century Fox. These acquisitions have boosted Disney’s content library and allowed it to attract a larger audience.

Digital Transformation

To keep up with the digital age, Disney launched its streaming service, Disney+, in November 2019. Disney+ offers a vast library of Disney movies, TV shows, and original content, making it an influential player in the streaming market. This move has helped Disney reach new audiences and adapt to changing consumer habits.

Disney's Branding Magic

Disney's brand is synonymous with magic, happiness, and childhood dreams. This powerful brand identity has been carefully crafted over decades and is a key factor in Disney’s success. Components that make Disney's branding so magical and effective are:

Strong Brand Identity

  1. Consistent Themes

  • Magic and wonder: Disney consistently uses themes of magic, wonder, and fantasy across all its products and experiences. Whether it is a movie, a theme park, or a piece of merchandise, Disney ensures that the magical essence is always present.

  • Family-friendly: Disney is known for its family-friendly content, ensuring it attracts audiences of all ages. This broad appeal helps Disney create lifelong fans.

  1. Memorable Characters

  • Iconic characters: Characters like Mickey Mouse, Minnie Mouse, Donald Duck, and Goofy are instantly recognizable and beloved worldwide. These characters are more than just cartoon figures; they represent the core values of Disney – fun, friendliness, and magic.

  • Character development: Disney characters often have rich backstories and personalities that resonate with audiences, making them memorable and relatable.

  1. Emotional Connection

  • Storytelling: Disney excels at storytelling, creating narratives that evoke strong emotions. Whether it’s joy, sadness, or excitement, Disney’s stories connect with audiences on a deep emotional level.

  • Nostalgia: Many Disney films and characters have been around for generations, creating a sense of nostalgia. Adults who grew up with Disney now introduce it to their children, creating a continuous cycle of fandom.

Brand Extension and Adaptability

  1. Expanding the Universe

  • Acquisitions: By acquiring companies like Pixar, Marvel, and Lucasfilm, Disney has expanded its universe while maintaining its core brand values. These acquisitions brought new characters and stories into the Disney fold, enhancing the brand’s appeal.

  1. Innovative Experiences

  • Theme parks: Disney theme parks are a key part of its brand strategy. These parks offer immersive experiences where guests can step into the worlds of their favorite characters and stories. Each park is designed to ensure that every detail contributes to the magical experience.

  • Cruise lines and resorts: Beyond theme parks, Disney has expanded into cruise lines and vacation resorts, offering family-friendly vacation experiences with the same level of magic and service.

  1. Merchandising and Licensing

  • Wide range of products: Disney's merchandising strategy ensures that the brand is omnipresent in everyday life. From toys and clothing to home decor and accessories, Disney products are designed to bring a touch of magic to fans’ daily routines.

  • Collaborations and partnerships: Disney frequently collaborates with other brands to create exclusive, co-branded products, expanding its reach and enhancing its brand visibility.

Disney Merchandise - Inside the Magic

Digital Presence and Engagement

  1. Disney+ Streaming Service

  • Digital content: With the launch of Disney+, the brand has successfully transitioned into the digital age. Disney+ offers a vast library of movies, TV shows, and original content, making Disney's magic accessible anytime, anywhere.

  • Engaging content: The platform includes interactive content and behind-the-scenes features that engage fans and deepen their connection to the brand.

  1. Social Media and Online Engagement

  • Interactive Campaigns: Disney uses social media platforms to engage with its audience through interactive campaigns, contests, and user-generated content. This helps maintain a strong online presence and fosters a sense of community among fans.

  • Influencer Partnerships: Collaborating with influencers and content creators helps Disney reach new audiences and stay relevant in the ever-changing digital landscape.

Disney's #ShareYourEars Campaign

Walt Disney initiated a social media campaign with Make-A-WishÂź called #ShareYourEars. It ran for multiple years, with the most prominent campaigns in 2016 (Disneyland's 60th anniversary) and 2018 (Mickey Mouse's 90th birthday).

Objectives

  • Raise money for Make-A-Wish: The primary goal was to generate donations for Make-A-Wish, a charity that grants wishes to children with critical illnesses.

  • Increase brand awareness: The campaign aimed to boost brand visibility and positive sentiment by encouraging social media sharing of Disney-related content.

  • Strengthen community engagement: The campaign encouraged a sense of community among Disney fans and allowed them to participate in a charitable cause.

Execution

The campaign was simple and effective. Participants were encouraged to share photos of themselves wearing Mickey Mouse ears (or any creative ears) on social media platforms like Facebook, Instagram, and Twitter. For each public post using the hashtag #ShareYourEars, Disney promised to donate a set amount (usually $5) to Make-A-Wish, up to a pre-determined total donation.

Results

The #ShareYourEars campaign proved to be a resounding success:

  • Surpassed fundraising goals: Both iterations of the campaign significantly exceeded donation targets. In 2016, Disney initially aimed for $1 million but donated $2 million.

  • Generated massive social media engagement: Millions of users participated by sharing photos, leading to high impression rates and widespread brand exposure.

  • Positive brand association: The campaign cultivated a positive image of Disney as a company that cares about children and social responsibility.

  • Increased sales of Disney's ears: The campaign's popularity likely led to a rise in sales of Disney-branded Mickey ears and other merchandise.

Analysis

The #ShareYourEars campaign's success can be attributed to several factors:

  • Low barrier to entry: Participating was simple and required minimal effort, making it accessible to a broad audience.

  • Social media integration: Leveraging popular social platforms allowed for easy sharing and viral reach.

  • Charitable element: The charitable aspect resonated with people, giving them a feel-good reason to participate.

  • Nostalgia and Disney magic: Mickey Mouse ears are a powerful symbol of Disney, evoking feelings of happiness and childhood wonder.

The campaign combined brand promotion with social good, resulting in a win-win situation for Disney and Make-A-Wish. It remains a prime example of how social media can be used for positive social impact.

Wrapping Up

Disney’s success is the work of its strong brand identity, innovative marketing strategies, and ability to adapt to changing times. Disney has built a global fan base by consistently working on its core values of magic, wonder, and family-friendliness. Campaigns like #ShareYourEars show Disney’s mastery in leveraging social media to engage audiences, promote charitable causes, and strengthen brand loyalty.

❝

Content marketing is really like a first date. If all you do is talk about yourself, there won’t be a second date.

David Beebe - Founder & CEO, Storified Hospitality Group